Security
Strong by design.
Several layers work together to keep your account and your money safe.
Identity checks
We verify who you are with a photo ID and a selfie when you open an account.
Security questions
Personal questions only you can answer add another gate to your account.
Transaction PIN
Transfers are confirmed with your PIN, so a payment never happens by accident.
Monitoring
We review unusual activity and may pause a payment to protect you.
Stay safe
Five habits that protect you.
- Never share your PIN, password or one-time codes with anyone
- We will never ask you to move money to a ‘safe account’
- Check the web address before you log in
- Use a unique password you do not use elsewhere
- Contact us straight away if something looks wrong